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Aged Care in Victoria
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Services supporting care relationships

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The Victorian Government funds respite and support services for older carers and carers of older people.

Support for Carers Program (SCP)

The SCP supports carers of older people, older carers and carers of younger people with dementia through person centred care and support. The SCP seeks to:

  • meet short term higher level needs
  • provide short term top up services not available in the generic service system
  • deliver innovative and flexible respite or other supports, goods and services in a timely, flexible and cost effective way.

Almost 50 service providers are funded to provide the SCP, including ten service providers also funded for Support for Carers of people with dementia.
Guidelines for the Support for Carers Program are available -

The report, Carers supports: timeliness and outcomes measures has useful background information on measuring short to middle term outcomes for carers.

The report Supporting people in care relationships - a resource for care providers, has examples of innovative and flexible respite and support.

Carers Victoria

Carers Victoria is a statewide organisation representing the needs of carers, offering direct services to support carers in their care role, education, training, networking and advocacy programs to increase awareness of carers and their issues.

Carers Victoria 1800 242 636 (free call) or see the Carers Victoria website

Home and Community Care (HACC) Program

The Commonwealth-state jointly funded HACC Program provides:

  • in home respite
  • Planned Activity Group (PAG) centre-based day activities for frail older and younger people with a disability
    PAGs can act as a form of respite for family carers.=
  • domestic assistance (home care) and personal care to assist carers and provide support
  • activities and outings run by local councils for older people with care needs.

Contact the client’s local council (find your local council), to find services in their area.

More information about the Home and Community Care Program is available -

Other services which recognise and support care relationships

Disability Services – Carer and family support

Provides and funds a range of services for carers, families and people with a disability:

  • short term support

    • respite that is planned and unplanned, in home or community or facility based
    • recreational programs, holiday programs and camps
    • supported community activities

  • long term support
    • Flexible Support Packages
    • Individual Support Packages.

Refer to and refer to for respite availability.

Mental Health – Information for carers

Services designed to support family members, friends and carers of people with a mental illness:

  • direct support for carers of people with a mental illness including respite for people with a mental illness and their carers
  • advocacy, information, support and referral to respite and support options
  • Koori support
  • mutual support and self-help services.

See Information for families and carers on the Mental health website

Other programs

Other programs supporting carers include acute and sub-acute programs:


The local DHHS regional office -

The local council (find your local council) -

Carers Victoria 1800 242 636 (free call) or

Respite seeker

Commonwealth Department of Social Services for support of carers services

Further information

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Last updated: 14 July, 2015
This web site is managed by the Ageing and Aged Care Branch, Mental Health Wellbeing and Ageing Division of the Victorian State Government, Department of Health and Human Services, Australia

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For general enquiries to the Department of Health and Human services telephone 61 3 90960000