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Shaping the Future - The Victorian Alcohol and Other Drug Quality Framework April 2008Page content: Introduction | Download document IntroductionThe Victorian Alcohol and Other Drug Quality Framework builds upon the accomplishments of the previous quality plan, within the overarching principles of the Department of Human Services (DHS) quality framework. The document comprises six core standards: Consumer Focus, Evidence-based Practice, Continuous Quality Improvement (CQI), Corporate and Clinical Governance, Workforce development and Partnerships. The ongoing implementation and enhancement of these standards aims to ensure Victoria continues to develop a dynamic and responsive AOD treatment system. The purpose of this Quality Framework is to support the further development of AOD services with the aim of improving consumer outcomes by placing the consumer at the centre of the system. The Framework encourages continuous improvement and outlines the key principles that are necessary across all aspects of the service system. It acknowledges, brings together and builds upon the considerable strengths currently present in the AOD service system and supports ongoing development of innovative and evidence-based practices. It should be noted that this framework applies to all DHS-funded AOD services, including forensic services, needle and syringe programs, Indigenous and mainstream AOD services. Download document
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