Community of Practice (Terms of Reference – April 2009)
Communities of Practice (CoP) are networks that have been established to increase and promote the sharing of information amongst clinicians and support problem solving in groups with a common interest.
The HARP CoP aims to be responsive to its membership and the needs of people with chronic and complex conditions, while maintaining a level of organisation and structure that guarantees it remains focused on the key objectives outlined below.
Key Objectives
The key objectives of the CoP are to:
- Identify and discuss common issues, and identify potential solutions to issues, in order to create a consistent program framework which takes account of existing local structures
- Provide an opportunity for sharing learning’s and best practice
- Provide an opportunity for HARP services to work on issues together
- Provide HARP managers, team leaders and clinicians with a support network
- Promote communication across HARP services
- Provide a feedback mechanism to HARP departmental staff (both central office and regional).
Management
HARP managers are responsible for developing, conducting and managing the HARP CoP. HARP managers are responsible for the secretariat role to develop agendas and record minutes. A small working group of HARP managers will coordinate planning of the HARP CoP.
Sponsor
Ageing and Complex Care team, Continuing Care section, Integrated Care Branch
Wellbeing, Integrated Care and Ageing Division, Department of Health.
The Ageing and Complex Care team will provide support to the HARP CoP by providing a venue within the department offices and venue support when appropriate, and coordinating communication to HARP services.
Membership
HARP managers, HARP team leaders, other relevant HARP staff, department project officers.
Frequency of meetings
As required
Current Topics
The HARP CoP will address:
- Policy and practice for: eligibility, risk screening, complexity measure and prioritisation, common assessment tool, clinical indicators, care planning, review, discharge summary.
- Evaluation methodology used by HARP services
- Clinical indicators and outcome measures for complex care streams.
- Interface with health independence programs.
- Frequent presenters: how to identify, target and respond to frequent presenters.
- Managing patient flow within services.
- Population health planning for chronic disease and complex care needs.
- Competencies, education and training for HARP staff.
- Working with mental health services
It is envisaged that working parties may be created to action work when required.

