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Department Of Human Services, Victoria, Australia
Victoria's Mental Health Services <<


Archived 14 March 2007 - some links may not work

Introduction

Telepsychiatry is the use of communications technology (principally video-conferencing) to provide mental health services from a distance. It is one element of telehealth or, as it is now becoming known, e-health. Telepsychiatry is effective for case conferencing, and can be used clinically for both assessment and treatment. The use of telepsychiatry can enable rural and remote communities to gain access to psychiatric services, and can also provide support for health care professionals in rural and remote locations. Professional support can include case discussions and individual supervision. From an international perspective, telepsychiatry has been more established in Australia than anywhere else in the world.

The Victorian Telepsychiatry program was established in 1996 to improve access to mental health services for rural Victorians. At that time, 27 video-conferencing facilities were established at Area Mental Health Services sites in rural base hospitals, mental health centres and community-based locations across regional Victoria. Facilities were also established at six specialist service locations. There are now related telehealth sites in rural and metropolitan Victoria, including acute or teaching hospitals, community health centres and several universities.

In 1998, Mental Health Branch commissioned an independent evaluation of the program. A Telepsychiatry Steering Committee was subsequently established in late 1999. The role of the committee includes providing input into the implementation of the recommendations from the evaluation.

Other Telepsychiatry Sites

For more information on telepsychiatry and telehealth, the following sites are recommended:

Evaluation of the Victorian Telepsychiatry Program - Executive Summary (October 1998)
The Mental Health Branch established the telepsychiatry program in 1996 to improve access to mental health services for people living in rural Victoria. Two years after the telepsychiatry program was implemented, consultants Simsion Bowles and Associates were commissioned to conduct an independant evaluation of the program. As a result of the review, the Report on the Evaluation of the Victorian Telepsychiatry Program was distributed in June 1999. The Executive Summary of this exaluation is now available on the internet.

Telehealth Victoria
This organisation aims to develop effective distance health initiatives and deliver independent practical services for the benefit of the health industry, government and health consumers. The site includes a database of telehealth applications in Victoria and booking information. Sites include Department of Human Services and mental health service locations.

Royal Australian and New Zealand College of Psychiatrists
This site includes a position statement on telepsychiatry and quality practice guidelines.

Australian New Zealand Telehealth Committee
The role of this committee includes the consideration of issues arising from the implementation of telehealth and telehealth services across Australia, and disseminating telehealth information nationally. The site includes a range of useful information including documents and reports.

Health Online
was established by the National Health Information Management Advisory Council (NHIMAC), and endorsed by Australian Health Ministers in August 1999. It is not specific to telepsychiatry, but has a range of information in regard to health online activities.

Centre for Online Health, University of Queensland
The Centre for Online Health is a research, teaching, education and service provider within the University of Queensland's Faculty of Health Sciences. The Centre's mission is: To pursue improvements in health care through the application of information technology.

John Mitchell & Associates - Telehealth Links
This site contains an extensive list of links to other telehealth web sites.

Telepsychiatry Steering Committee

Terms of Reference

1. To provide input into the implementation of the recommendations from the Evaluation of the Victorian Telepsychiatry Program project.

2. To provide a mechanism to facilitate cooperation and information sharing among participants in the Telepsychiatry Network with respect to telepsychiatry, telehealth and e-health.

3. Provide input into the development of a formal policy and management framework to encourage the use of telepsychiatry.

Membership

Ms Lorna Payne (chair) Acting Manager, Service Monitoring and Review, Mental Health Branch
Ms Freida Andrews Manager, North East Child & Adolescent Mental Health Service
Dr David Barton Psychiatrist/ Co-ordinator, Telepsychiatry, Melbourne Health Mental Health Program
Mr Ken Burnett Director of Psychiatric Services, Warrnambool Area Mental Health Service
Prof Graham Burrows Director, Clinical Services, Austin & Repatriation Medical Centre
Dr Howard Cooper Director, Victorian Child Psychiatry Training Program
Mr Harry Gelber Senior Clinician, Travencore
Mr Ross Izzard General Manager, Community Operations, Forensicare
Dr John Little Director of Clinical Services, Grampians Psychiatric Services
Mr David Mithen Consumer Consultant, Bendigo Health
Dr David Monash General Practice Divisions - Victoria
Mr Pat O'Leary Senior Project Officer, Service Planning & Development, Mental Health Branch
Mr David Proven Executive Officer, Mental Health Review Board
Assoc Prof. Amgad Tanaghow Assoc. Prof/ Director of Clinical Services, St Vincent's Mental Health Service

How Telepsychiatry is used in Victoria

The 1998 evaluation found that telepsychiatry is used mainly for clinical applications. From its inception, it was intended that the Telepsychiatry Program be used for a broad range of applications, including clinical use for primary and secondary consultation and case-conferencing, and non-clinical use for supervision, education and statutory review.

Clinical use (primary and secondary consultation, and case conferencing) accounted for about 70% of reported activity, the remainder being various non-clinical uses. A range of professions, including psychiatrists, psychologists, nurses, occupational therapists and social workers are involved in the use of telepsychiatry, reflecting the range of professions working in mental health services.

The evaluation found that telepsychiatry has increased access by rural Area Mental Health Services to specialist services. The specialist services are Child and Adolescent Mental Health Services; the Early Psychosis Prevention and Intervention Centre Statewide Service (EPPIC); and the Mental Health Review Board (MHRB).

The benefits of telepsychiatry were found by the evaluation to be substantial. These included direct savings in time and travel costs for service providers, and social benefits to consumers. MHRB, for instance, was found to accrue $24,500 annually in travel avoidance benefits, recovering the initial capital investment on a purely economic basis in just over two years. Less tangible benefits to consumers and staff are difficult to quantify but still important. To quote a psychiatric nurse from Ararat:

Nine years ago when I started here I never used to see a consultant. Then it got better- once a month, and now fortnightly. But with telepsychiatry during the alternate weeks, it's making a big difference- for the GPs too.

Telepsychiatry Seminar - 8 December 2000

On 8 December 2000 seventy mental health clinicians, managers, psychiatrists, general practitioners, academics, consumers and carers gathered at the Department of Rural Health in Shepparton for a productive day of information sharing and discussion. The focus for the seminar program was the application of video-conferencing technology within mental health services.

Telepsychiatry which is the use of video-conferencing in mental health services began in Victoria in 1996. Since then its use has grown and a range of innovative applications have developed across the state. This seminar, which was hosted by the Mental Health Branch, created the first opportunity for mental health services and others to get together on a statewide basis to discuss the wide variety of ways people are using this technology.

Deb Podbury, Assistant Director, Mental Health opened the seminar by video-conference link from Melbourne to Shepparton. Professor Richard Wootton, Director of Research, Centre for On-Line Health, University of Queensland also presented a paper on "Telepsychiatry in the Future" by video-conference. This was followed by presentations and workshop discussions by a range of mental health service providers from across Victoria. The seminar also included consumer, carer and a general practitioners perspective and allowed for discussions of both current and potential future usage.

The seminar program is attached. Some of the presentations from the seminar are available for viewing.

An evaluation of the seminar has been completed. The formal and informal feedback from the seminar has been consistently positive. This feedback will be utilised in planning for future activities. The Mental Health Branch together with the Telepsychiatry Steering Committee will be undertaking further work in 2001 to progress the use of telepsychiatry to complement and support the business activities of both rural and metropolitan mental health services.

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Updated March 2001

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