Safety and Quality in Victoria's Specialist Public Mental Health System

What's New?

Statewide Strategy for Safety and Quality

The Victorian strategy for safety and quality in public mental health services provides a strategic framework that links the dimensions of quality, provides management building blocks and underscores the importance of developing an infrastructure to support quality outcomes. The strategy includes a plan for 2004-2008 for achieving its vision of a safe, high quality, specialist public mental health system.

The strategy draws on a range of existing quality frameworks and has been developed in the context of Victorian and Commonwealth Government policies.

The Victorian strategy for safety and quality in public mental health services uses evidence-based information and requires sustained commitment to quality as integral to practice in Victoria’s public mental health services. The strategy recognises that a large number of safety and quality initiatives have already been introduced into Victoria’s public mental health system. These initiatives will provide a foundation for further work toward evidence-based best practice and service innovation.

This strategy has been informed through a series of consultations with consumers, carers, service providers and other stakeholders.

Victorian strategy for safety and quality in public mental health services - June 2004 (PDF file 420KB)

Consumer and Carer experience of care survey project 2006 - 2007

In 2005 the Department conducted a review of the 2003 - 04 Victorian surveys of consumer and carer experience of public mental health services. This provided recommendations for future approaches. Following the release of the report the department undertook further key stakeholder consultations on the recommendations and a final position for a preferred pilot project was decided in early 2006. Please view details of current project on following link .

Consumer & Carer Experience of Care and Support