The Department of Health & Human Services (DHHS) manages arrangements for the supply of goods and services in accordance with the policies of the Victorian Government Purchasing Board (VGPB).
Policies and Guidelines
The VGPB's policy framework, as summarised below, repositions procurement as a core business function for departments.
- Governance: Governance structure embeds procurement across the organisation and ensures alignment with business planning. It encompasses greater focus on upfront strategic planning and transparency to provide consistency of market approach and better value-for-money procurement decisions.
- Complexity and capability assessment: Procurement decisions based on an assessment of complexity and the capability to conduct the procurement. Procurement can only proceed when the department determines that it has the necessary capability to meet the complexity of the procurement activity.
- Market analysis and review: Market analysis determines the capacity of the market to supply and the opportunities for market-based solutions. A review of requirements and processes in response to market analysis determines the most appropriate path to market.
- Market approach: Applying a structured, measured approach to informing, evaluating and negotiating with suppliers.
- Contract management and contract disclosure: Contract management is escalated to a high-level consideration early in the planning process to arrive at an integrated end-to-end procurement framework.
The department ensures that all procurement activity continues to meet the following VGPB directives:
- Value for money: A balanced judgement of a range of financial and non-financial factors, taking into account the mix of quality, cost and resources, fitness for purpose, total cost of ownership and risk.
- Accountability: The Accountable Officer has the flexibility to conduct procurement activities using appropriate capability to provide value-for-money outcomes.
- Probity: High standards of behaviour and actions in the conduct of procurement processes, including equity, confidentiality, avoiding conflicts of interest, and consumer/supplier confidence in the integrity of government procurement processes.
- Scalability: The relationship between the complexity of a procurement project and the capability of the organisation to conduct it to achieve a good procurement outcome.
Procurement Activity Plan
The VGPB’s Governance Policy requires that Departments publish a summary of procurement activities planned to be conducted over the forthcoming 12-18 months.
The aim of the plan is to provide potential suppliers with an overview of the types of procurement activities (goods and services only) that the department may undertake over this period. The plan will be updated from time to time to reflect other planned procurement activities.
Annual Procurement Activity Plan 2015-16
|Procurement Name||Expected Market Approach||Contact Name||Expected Market Approach Date||Approximate spend|
|Supply and Delivery of 1000 Defibrillators and Training Packages||Request for Tender||Chris Carson
Ph (03) 9096 6977
|Q1 (2015-16)||>$2 mil|
|Super Pharmacies||Request for Tender||Andrew Horne
Ph (03) 9096 1455
|Q1 (2015-16)||>$1 mil|
|Provision of Cleaning Services for Secure Services Branch||Request for Tender||
|Q2 (2015-16)||>$2 mil|
|Nurse Practitioners for Super Pharmacies||Request for Tender||Andrew Horne
Ph (03) 9096 1455
|Q2 (2015-16)||>$1 mil|
|Provision of ongoing services for DHHS Sitecore-based websites||eServices Register||Eduardo Cablao
Ph (03) 9096 0448
|Personal Alert Victoria (PAV)||Request for Tender||Nicole Burge
Ph (03) 9096 1545
|Q3/4 (2015-16)||>$50 mil|
|Placement Prevention and Reunification for Aboriginal Children||Request for Tender||Nick Van Duyn
Ph (03) 9096 2705
All planned procurement activities are subject to revision or cancellation. The information in this Procurement Activity Plan is provided for planning purposes only and it does not present a solicitation or constitute a request for proposal, nor is it a commitment by the Government to purchase the described goods or services.
This Procurement Activity Plan was last updated on 14 September 2015.
Procurement Complaints Management Process
Procurement Complaints Management System
The Complaints Management System demonstrates the commitment the department places on the conduct of procurement and the department’s interactions with the market. The system gives suppliers surety that there is a mechanism in place to raise concerns about a particular procurement activity.
Complaints will be handled in a consistent, fair and transparent manner using the following process: