Department of Health and Human Services


Procurement Policies

The Department of Health & Human Services (DHHS) manages arrangements for the supply of goods and services in accordance with the policies of the Victorian Government Purchasing Board (VGPB).

Policies and Guidelines

The VGPB's policy framework, as summarised below, repositions procurement as a core business function for departments.


The department ensures that all procurement activity continues to meet the following VGPB directives:

Procurement Activity Plan

The VGPB’s Governance Policy requires that Departments publish a summary of procurement activities planned to be conducted over the forthcoming 12-18 months.

The aim of the plan is to provide potential suppliers with an overview of the types of procurement activities (goods and services only) that the department may undertake over this period. The plan will be updated from time to time to reflect other planned procurement activities.

Annual Procurement Activity Plan 2015-16

Procurement Name Expected Market Approach Contact Name Expected Market Approach Date Approximate spend
Supply and Delivery of 1000 Defibrillators and Training Packages Request for Tender Chris Carson
Ph (03) 9096 6977
Q1 (2015-16) >$2 mil
Super Pharmacies Request for Tender Andrew Horne
Ph (03) 9096 1455
Q1 (2015-16) >$1 mil
Provision of Cleaning Services for Secure Services Branch Request for Tender

Errol Hart
Ph (03) 9096 5153

Q2 (2015-16) >$2 mil
Nurse Practitioners for Super Pharmacies Request for Tender Andrew Horne
Ph (03) 9096 1455
Q2 (2015-16) >$1 mil
Provision of ongoing services for DHHS Sitecore-based websites eServices Register Eduardo Cablao
Ph (03) 9096 0448
Q2 (2015-16) >$500,000
Personal Alert Victoria (PAV) Request for Tender Nicole Burge
Ph (03) 9096 1545
Q3/4 (2015-16) >$50 mil
Placement Prevention and Reunification for Aboriginal Children Request for Tender Nick Van Duyn
Ph (03) 9096 2705
Q2 (2015-16) >$200,000

All planned procurement activities are subject to revision or cancellation. The information in this Procurement Activity Plan is provided for planning purposes only and it does not present a solicitation or constitute a request for proposal, nor is it a commitment by the Government to purchase the described goods or services.

This Procurement Activity Plan was last updated on 14 September 2015.

Procurement Complaints Management Process

Procurement Complaints Management System

The Complaints Management System demonstrates the commitment the department places on the conduct of procurement and the department’s interactions with the market.  The system gives suppliers surety that there is a mechanism in place to raise concerns about a particular procurement activity.

Complaints will be handled in a consistent, fair and transparent manner using the following process:


Procurement Process

More Information