Triage scale - mental health service guidelines

There is a uniform, statewide mental health triage scale for Victorian mental health services and their respective mental health clinicians performing the triage function.

The scale guidelines provide advice on the mental health triage process, factors in triage decisions and how to use the triage scale.

Mental health services must ensure that well developed triage assessment protocols and tools are available and that staff are trained in their use, such as risk assessment tools, functioning assessment tools (for example, the Children’s Global Assessment Scale (CGAS)) and triage manuals/practice directions.