Local Adult and Older Adult Mental Health and Wellbeing Service - Service framework

The purpose of this Service Framework is to guide the operation and service delivery of Local Adult and Older Adult Mental Health and Wellbeing Services across Victoria (hereafter referred to as ‘Local Services’).

This document outlines the objectives, key operational principles, service features and functions, components of the service model and the workforce, data reporting and operational requirements for Local Services.

The department expects that service providers funded to deliver Local Services will adhere to the service specification and operational requirements as set out in this document.

Service providers considering any substantive variation to the service model must consult with the department prior to implementation to ensure consistency in the service offer, equity of access and fidelity to the core functions and principles specified for Local Services.

Please note, this Service Framework is a working document and may be subject to adjustment and refinement as the service model matures. In addition, changes may be necessary to meet client needs or respond to any interrelated or interdependent mental health and wellbeing system reforms implemented by the department. This document is not intended to be a commissioning framework or a tender document.