Department of Health

Identifying and preventing skin problems

Most pressure injuries and skin tears can be prevented by following simple steps such as maintaining good nutrition and hydration

Digital photography is a useful tool for monitoring pressure injuries and skin tears, providing visual enhancement to written assessment and management of these wounds.

Risk screening and risk assessment of skin integrity generally refer to the same process, which is used to identify patients who are at risk of developing skin problems or who have skin problems. The results of screening or assessment are used to inform the implementation of prevention and management strategies.1

As clinicians, we need to be alert to risk factors, use a recommended risk screening tool and complete a head to toe physical examination of the patient’s skin.

Identifying skin problems

Risk factors

The following are risk factors for older people developing skin problems. We must be aware that these risk factors may be unrelated to the primary reason for the person being admitted to hospital.

  • Ageing
    • The changes that can occur to skin as it ages can affect its integrity, making it more vulnerable to damage and at a higher risk of developing pressure injuries and skin tears.
    • Changes to the skin include its mechanical properties, geometry, physiology and repair, and transport and thermal properties.
  • Previous pressure injuries or skin tears
  • Poor nutrition
    • Poor nutrition can result in the patient missing important nutrients and vitamins required to maintain healthy skin and assist with wound healing.
    • People who are malnourished can be both underweight or overweight, which can increase the risk of skin damage, especially pressure injuries.
  • Dehydration
    • Dehydration can cause a person’s skin to be less elastic, more fragile and more likely to break down.
  • Swallowing or dental problems
    • Swallowing or dental problems can result in poor nutrition.
  • Balance or mobility problems
    • Balance or mobility problems may cause patients to fall or knock themselves against furniture, which can cause skin tears.
    • All patients who are restricted to bed or chair rest are considered to be at risk of developing a pressure injury.2
  • Skin moisture
    • Faecal and urinary incontinence can result in excess moisture on the skin, which can cause skin problems.
    • Urine on the floor can be a hazard and can cause a slip, resulting in skin damage.
    • Elevated body temperature and perspiration can increase the risk of pressure injury development.
  • Cognitively impaired
    • Patients who are cognitively impaired may be unable to:
      • regularly reposition themselves
      • knock themselves on furniture and cause skin tears
      • care for their skin
      • verbally communicate that they are experiencing pain related to a pressure injury or tear.
  • Certain medications
    • These medications can cause cutaneous or inflammatory interactions and reactions:
      • antibacterials
      • antihypertensives
      • analgesics
      • tricyclic antidepressants
      • antihistamines
      • antineoplastic drugs
      • antipsychotic drugs
      • diuretics
      • oral diabetes agents
      • nonsteroidal anti-inflammatory drugs
      • steroids.
  • Dexterity problems
    • Having difficulties washing or drying any part of their skin (for example, contractures, folds beneath abdominal aprons or hard to reach areas between toes).
  • Certain medical conditions
    • Hypotension (low blood pressure)
    • Sensory perception disorders
    • Blood circulation (for example, diabetes)
    • Quality of circulating blood (for example, anaemia)
  • Radiation therapy.

Explain the risk factors and the risk of developing a pressure injury or skin tear to the patient and their family and carer so they can play a role in preventing problems.

Screening and assessment tools

Best practice guidelines recommend conducting a structured risk screening or assessment process for all older people as soon as possible after admission (within 8 hours) and as often as required by the individual’s condition or if there is a significant change in their condition2.

If the older person has existing pressure injuries or skin tears upon admission to hospital, it is important to classify them and treat and manage them appropriately.

Use an organisational-wide agreed pressure injury risk screening and assessment tool for all people aged 65 and over3.

The most commonly used and recommended pressure injury risk assessment tools for adults are:

  • Braden Scale for Predicting Pressure Sore Risk (Braden Scale)4
  • Norton Scale5
  • Waterlow Scale6.

For skin tears use:

  • Skin Tear Risk Toolkit

Once you have identified that an older person is at risk of developing a pressure injury or skin tear complete a nutritional screen and assessment7.

Physical examination

A comprehensive head to toe examination of the older person’s skin will help us identify existing damage to the skin, pressure injuries or skin tears and evaluate any changes to the skin2. The skin examination should be done as soon as possible after admission (within 8 hours) and as often as required by the individual’s condition or if there is a significant change in their condition2, 3.

During the skin examination, we should make sure that:

  • the room is quiet, private and has a stable temperature
  • there is adequate lighting to see the skin colour properly
  • fingernails are trimmed and jewellery minimised (so we don’t hurt the patient)
  • we inspect all areas of the skin, especially those not usually exposed, such as the buttocks, armpits, back of thighs and feet, and pay attention to bony prominences such as the sacrum, heels and ankles, elbows, shoulders and ears
  • we note other areas on the body subject to pressure from equipment such as nasogastric tubes, oxygen masks and bed rails
  • we include the patient and inform them about what we are doing. Often the patient can give us useful information about what they are feeling.

“It is quite difficult if you are in bed, how can you look at your bottom for instance, and that is where you most likely to get pressure areas. It’s not easy to do that. You just sort of feel that it is not right. It feels tender.” (older patient)

Ask the patient, their family or carer about:

  • past medical history, such as diabetes, peripheral vascular disease or continence problems that may affect skin quality or healing
  • current medications that treat skin problems or that may have an affect on the skin condition, such as steroids
  • previous skin problems
  • recent changes to the skin
  • any areas of pain or discomfort
  • skin care routine – including the products they use, such as soap and creams
  • psychological wellbeing – is the patient under any particular stresses at present?

This will help us determine the cause of any skin problems and assist in treating and managing them.

Look and assess:

  • signs of dry skin, oedema, variations in skin colour, bruising, inflammation, scratch marks, jaundice, swelling, breaks, ulcers, lesions or rashes
  • pressure areas for signs of potential breakdown
  • general skin quality of the whole body.

Touch, feel and assess:

  • texture – is it smooth or course?
  • moisture – is it dry?
  • turgor (swelling) – is the skin layer firm and resistant to being pinched? Does it ‘tent’ or stay in condition when being pinched? Tenting can be an indicator or dehydration or malnutrition
  • temperature – is the skin hot or cold and are there variations around the body? A hot area could indicate inflammation; a cold area could indicate decreased arterial blood supply and vascular changes
  • reddened areas – differentiate whether the skin is blanchable or not. Non-blanchable erythema means there is structural damage to the skin and indicates a stage 1 pressure injury. To assess, apply light pressure with your finger over the erythema for three seconds. If the area remains the same colour as before the pressure was applied, this is non-blanchable.

Smell and assess:

  • if the patient is able to wash
  • the condition of flexures (skin folds)
  • if the patient has incontinence8,9.

Document the results

Document the results of all risk screening or assessment, including the skin assessment, in the patient’s clinical records or notes2. Use these results to develop a prevention or management plan.

Preventing skin problems

Most pressure injuries and skin tears can be prevented by following simple steps such as maintaining good nutrition and hydration, regular but careful mobilisation, good skin hygiene and a good moisturising regime.

  • We can use the results of the risk screen or assessment to develop and implement a prevention plan3. We should then monitor the plan.

    The following prevention strategies may be included in a plan to reduce the risk of skin damage.

  • Being immobile or staying in one position for a length of time can increase our risk of developing pressure injuries.

    • To relieve pressure, patients should change position regularly, whether they are in a bed or a chair. If the patient is unable to reposition themselves, they are at high risk and need repositioning every two hours.
    • For patients in bed, a 30 degree tilt to either side is enough to reduce pressure. We can use ‘side to side’ nursing, which involves alternating the patient’s position from one side, to their back, and then to the other side.
    • The frequency of repositioning depends on the following factors:
      • risk of developing a pressure injury and skin condition
      • tissue tolerance
      • level of activity and mobility
      • general medical condition
      • overall treatment objectives
      • support surface used
      • comfort1,2.
    • Encourage patients to change their position as often as necessary to reduce the risk of developing pressure injuries.
    • Use transfer assistance devices to promote independent transferring.
  • The environment can increase a person’s risk of injuring their skin.

    • Keep the environment free of clutter, well-lit, well signed and easy to navigate. This will help avoid a collision with environmental hazards such as bed rails, lifting machines parts and wheelchair footplates.
    • Orient the person to the environment to minimise injury, confusion and disorientation.
    • Provide adequate lighting.
    • Provide patients with equipment to prevent damage to the skin, including:
      • protective mattresses or bed support surfaces
      • seat cushions and support surfaces
      • heel wedges or support - heel protection devices should elevate the heel completely and distribute the weight of the leg along the calf without placing undue pressure on the Achilles tendon.2,10

    “Disposable, single patient devices, such as positional foams, which are utilised within one area of the hospital could be part of the patient’s package of care and travel with them throughout the various departments of any care setting”11

    • Refer to an occupational therapist for specialised advice.
    • Note that sheepskins and water filled gloves are not considered pressure relieving devices.
  • Encourage the patient to wear protective clothing to reduce the risk of skin tears, such as:

    • long sleeves
    • long trousers
    • knee-high socks
    • shin and elbow guard pads
    • appropriate footwear.
  • Good nutrition plays a key role in maintaining good skin. Under-nourished and dehydrated people do not have sufficient nutrients available to maintain good skin health7.

    Use a valid and reliable nutrition screening tool to determine the nutritional status of patients at risk of or with a pressure injury3.

  • Exposure to urine and faeces is one of the most common causes of skin breakdown and makes the skin more susceptible to injury.

    • If required, develop and implement an individualised continence management plan in partnership with the patient, their family and carer and interdisciplinary healthcare team as appropriate3. This is particularly important to keep the patient’s skin dry overnight without disturbing them.
    • Refer to a continence specialist if necessary.
    • If a patient perspires a lot, they may benefit from more frequent skin washing, especially in skin folds.
    • Regularly change a patient’s clothes and bed linen if they become moist. Cotton sheets are best as moisture can evaporate more quickly.
    • Avoid using plastic or rubber chair or mattress protectors. These are more likely to make patients sweat.
  • As the skin ages it can become very fragile.

    • Use warm water instead of hot water when washing.
    • Use soap alternatives to reduce the drying effects of soap, for example, emollient soap substitute or skin cleanser.
    • Dry the skin thoroughly but gently, using light patting. Do not rub the skin as this may lead to further damage.
    • Apply pH neutral moisturiser at least twice daily. Application should follow the direction of the body hair and be gently smoothed into the skin. Evidence shows that the twice-daily application of moisturiser morning and night can reduce skin tears by almost 50 per cent. Moisturisers come in a lotion, cream and ointment. Assess which moisturiser is appropriate for a patient’s skin type.
    • Keep frail skin on limbs moisturised and covered for protection.
    • Keep the patient’s fingernails and toenails suitably trimmed.
    • Use non-adherent and non-adhesive dressings.
  • Older people should be encouraged to mobilise regularly during their hospital stay to minimise the risk of functional decline. However, we need to be aware that using mobility aids can increase a patient’s risk of skin damage through wheelchair injuries, falls, transfers or blunt trauma from bumping into objects.

    • Conduct a falls risk assessment and if necessary implement a falls prevention program.
    • Use padding on mobility aids to reduce the risk of injury.
    • Refer to a physiotherapist if there appears to be balance and mobility problems.
  • Certain medications can affect a patient’s skin.

    • The following medications can cause various types of cutaneous or inflammatory interactions/reactions:
      • antibacterials
      • antihypertensives
      • analgesics
      • tricyclic antidepressants
      • antihistamines
      • antineoplastic drugs
      • antipsychotic drugs
      • diuretics
      • oral diabetes agents
      • nonsteroidal anti-inflammatory drugs
      • steroids
    • Refer to a doctor or pharmacist for a review of medications if there is concern that the patients’ medications are affecting their skin.
  • Document prevention strategies in the patient’s clinical notes and communicate these strategies during clinical handover and on transfer or discharge.

  • Monitor and evaluate the prevention plan and strategies for their effectiveness. Modify the strategies and interventions, in consultation with the patient and treating team as necessary.

    1. Department of Health, Preventing and Managing Pressure Injuries, 2014, Sector Performance, Quality and Rural Health, Victorian Government, Department of Health.
    2. National Pressure Ulcer Advisory Panel, European Pressure Ulcer Advisory Panel, and Pan Pacific Pressure Injury Alliance, Prevention and Treatment of Pressure Ulcers: Quick Reference Guide, 2014: Perth, Australia.
    3. Australian Commission on Safety and Quality in Healthcare (ACSQHC), National Safety and Quality Health Service Standards, 2011, ACSQHC: Sydney.
    4. Bergstrom, N., et al., The Braden Scale for Predicting Pressure Sore Risk. Nursing Research, 1987. 36(4): p. 205-10.
    5. Norton, D., R. McLaren, and A. Exton-Smith, An investigation of geriatric nursing problems in hospital, 1962, National Corporation for the Care of Old People (now Centre for Policy for Ageing): London.
    6. Waterlow, J., Pressure sores: a risk assessment card. Nursing Times, 1985. 81(48): p. 49-55.
    7. Acton, C., The importance of nutrition in wound healing. Wounds UK, 2013. 9(3): p. 61-64.
    8. Cowdell, F., Promoting skin health in older people. Nurs Older People, 2010. 22(10): p. 21-6.
    9. Finch, M., Assessment of skin in older people. Nurs Older People, 2003. 15(2): p. 29-30
    10. Australian Wound Management Association, Pan Pacific Clinical Practice Guideline for the Prevention and Management of Pressure Injury, 2012: Cambridge Media Osborne Park, WA.
    11. Bateman, S.D., Pressure ulcer prevention in the seated patient: Adopting theatre practices to protect skin integrity. Wounds UK, 2013. 9(3): p. 71-75.

Reviewed 17 July 2024

Older people in hospital

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