Department of Health
A patient consults with their GP

Specialty: ENT
Age group: Adult

Direct to an appropriate emergency department for an ENT assessment and commencement of treatment:

  • Sudden onset hearing loss in the absence of clear aetiology
  • Sudden hearing loss due to trauma or vascular event
  • Sudden, profound hearing loss.

Criteria for referral to public hospital specialist clinic services

  • Asymmetrical hearing loss with significant impact on the patient
  • Sensorineural hearing loss confirmed by diagnostic audiology assessment
  • Symmetrical hearing loss caused by ototoxic medicine(s).

Information to be included in the referral

Information that must be provided

  • Results of diagnostic audiology assessment.

Provide if available

  • Description of hearing loss or change in hearing.

Additional comments

The Summary and referral information lists the information that should be included in a referral request. Where appropriate and available, the referral may be directed to an alternative specialist clinic or service.

Referral to a public hospital is not appropriate for

  • Symmetrical gradual onset hearing loss
  • Symmetrical age-related hearing loss
  • Patients with a normal audiogram.

Reviewed 27 May 2025

Statewide Referral Criteria

Contact us

Address
50 Lonsdale Street
Melbourne, VIC 3000

Phone
1300 650 172
National Relay Service

Email
plannedcare@health.vic.gov.au

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