Department of Health

Specialty: Ophthalmology
Age group: Children

Direct to an emergency department

  • Orbital or periorbital cellulitis.

Criteria for referral to public hospital service

  • Chalazion (eyelid cyst) that are chronic (persistent for more than 3 months) or recurrent, and non-responsive to treatment (i.e. hot compresses, lid hygiene or topical antibiotics).

Information to be included in the referral

Information that must be provided

  • Child’s age
  • The functional or psychological impact on quality of life or activities of daily living including impact on work, study, social activities or carer role
  • Details of previous management including the course of treatment(s), assessment of adherence to current management plan and outcome of treatment(s).

Provide if available

  • Passport style photograph of the child’s face showing the chalazion
  • Comprehensive eye and vision assessment including cycloplegic refraction and dilated retinal examination (usually performed by an optometrist or ophthalmologist) with best corrected visual acuity (i.e. measured with spectacles or contact lenses) for both eyes or visual behaviour assessment if the child is pre-literate or non-verbal
  • Statement about the parent(s) or guardian’s interest in having surgical treatment if that is a possible intervention
  • If the child is neurodiverse, gender diverse or has a disability
  • If the child identifies as an Aboriginal and/or Torres Strait Islander
  • If the child has a preferred language other than English and if they rely on cultural or linguistic support (e.g. Aboriginal cultural support, an interpreter)
  • If the child lives in out-of-home care (foster care, kinship care, permanent care or residential care)
  • If the child is aged 14-18 years, do they consent that their health information is shared with their parent, guardian or carer.

Additional comments

The Minimum information for referrals to non-admitted specialist services lists the information that should be included in a referral request.

People experiencing disadvantage or other barriers to accessing eyecare services may be eligible to receive services through the Victorian Eyecare ServiceExternal Link .

Where appropriate and available the referral may be directed to an alternative specialist clinic or service.

Referral to a public hospital is not appropriate for

  • Chalazion that have not been present for more than 3 months or have not been treated (i.e. hot compresses, lid hygiene or topical antibiotics).

Reviewed 21 August 2025

Statewide Referral Criteria

Contact us

Address
50 Lonsdale Street
Melbourne, VIC 3000

Phone
1300 650 172
National Relay Service

Email
plannedcare@health.vic.gov.au

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