- Welcoming atmosphere
- Language of home, not of healthcare
- Experiential approach to communication
- Meaningful relationships
- Sensitivity to culture, religion and spirituality
- Family participation
- Engagement of people with dementia in daily life experiences
- Individualised care
- Flexible problem-solving for individual care issues
- Unobtrusive clinical support
- Smaller scale living
- Home-like kitchens
- Welcoming dining areas
- Home-like furniture and furnishings
- Personalisation of bedrooms
- Warm colours
- Freedom of movement
- Continuous indoor and outdoor spaces
- Individual control and decision making wherever possible
- Flexible management and supervisory approach
Reviewed 19 February 2016
Health.vic
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