Key messages
- Poor oral health can contribute to other health problems.
- Supported Residential Services (SRS) residents who are healthcare or pensioner concession cardholders are eligible for public dental care.
- The department expects proprietors to ensure residents have access to toothbrushes and toothpaste.
Promote oral health for overall health
Oral health is important for overall health, so:
- Residents should be encouraged to maintain their oral health by eating well, limiting sugary food and drinks and drinking fluoridated tap water.
- Residents should brush their teeth with a fluoride toothpaste twice a day.
- Residents are encouraged to quit smoking to improve oral and general health.
- Residents should be aware of the effects of medication that can have an impact on their mouth.
- Residents should have regular oral health checks by a professional.
- Staff should be encouraged to support residents to look after their teeth and dentures.
Failure to take care of teeth leads to health problems including:
- tooth decay
- gum infections and chronic gum disease
- if residents with diabetes develop gum disease, their diabetes becomes more difficult to control, and the likelihood diabetic complications increases
- poor physical health.
Schedule 9 of the SRS Health and Wellbeing outlines that proprietors need to ensure residents have access to an appropriate range of toiletries.
The department expects that proprietors ensure residents have access to toothbrushes and toothpaste.
Pension-level Supported Residential Services oral health promotion initiative
The pension-level Supported Residential Services (SRS) oral health promotion initiative aims to improve the oral health of residents of pension-level SRS.
It operates in the pension-level SRS that also participate in the SRS Outreach and Assistance Program (SRS OAP).
The department funds Dental Health Services Victoria to deliver the SRS oral health promotion initiative. The program is delivered through a number of public dental agencies across Victoria.
The dental hygienist/dental assistant can also:
- undertake oral health assessments
- refer residents to clinic-based treatment if required
- provide group education for residents
- provide oral health kits/resources to residents (toothbrushes and toothpaste)
- provide information and education to SRS proprietors and staff to assist in supporting residents to improve their oral hygiene and oral health
- assist SRS staff to include oral health goals within residents’ support plans.
The SRS oral health promotion initiative is available across Victoria. The providers are listed below:
- East –
- North – Bendigo
- West – , Grampians and Barwon
- South – Better Health , Monash and Latrobe Community Health .
If you require more information about this program, please contact one of the listed providers or Dental Health Services Victoria on (03) 9341 1000.
Access to public dental clinics
SRS residents who are healthcare or pensioner concession cardholders are eligible for public dental care and receive priority access to those services.
People who have priority access to dental care are offered the next available appointment for general care and are not placed on a waiting list.
For further information about eligibility and access visit the Access to public dental care services page.
Public dental services are provided through the Royal Dental Hospital Melbourne in addition to integrated and registered community health services across Victoria.
For contact details for these agencies visit the Dental Health Services website.
Reviewed 12 December 2024