Department of Health

Legislation

The Department of Health is responsible for implementing the Non-Emergency Patient Transport and First Aid Services Act 2003 (the Act)External Link and the Non-Emergency Patient Transport Regulations 2016 (the regulations)External Link .

The Act and regulations establish the requirement for Non-Emergency Patient Transport providers to be licensed and prescribe patient safety and quality standards.

Clinical Practice Protocols

The Non-Emergency patient transport Clinical Practice Protocols (CPPs) are for use by licensed providers of non-emergency patient transport for the triage and care of patients during transport.

In 2024, the CPPs underwent a minor review and update. The 2024 CPPs ensure safe practice, include updated and new visual flowcharts, include minor corrections to existing guidelines to assist clinical decision making, prescribe minimum equipment standards and accurately reflect relevant current legislation and regulatory requirements. NEPT licence holders must transition to the 2024 CPPs by 31 January 2025.

Reviewed 19 September 2024

Health.vic

Contact details

NEPT, First Aid and Investigations Unit Department of Health

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