Department of Health

Performance monitoring framework

Find out about the roles and responsibilities of health services in performance management.

The Victorian Health Services Performance Monitoring Framework articulates how the Department of Health, as the steward of Victoria's public health system, oversees the performance of health services and works with them to ensure safe, high quality, accessible and sustainable health care for Victorian patients and communities.

In 2024-25 the Framework has been substantially revised to:

  • reset expectations of health services, focussing on core government priorities and incentivising excellence and continuous improvement in service delivery
  • strengthen central support for performance improvement, while maintaining health service responsibility for resourcing and achieving this improvement
  • clarify accountability for performance, by providing more transparent criteria for health services to operate with varying levels of autonomy, and clear consequences for health services and boards when expectations of performance are not met.

The Victorian Health Services Performance Monitoring Framework 2024-25 document describes these changes in detail and the ongoing roles and responsibilities of both health services and the department in the new performance cycle.

Business rules

The Victorian Health Services Performance Monitoring Framework Business Rules 2024-25 document complements the Performance Monitoring Framework by outlining the business rules for each performance measure contained within Part B of the Statement of Priorities and the Victorian Health Services Performance Monitor (Monitor) report.

Reviewed 14 November 2024

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