The Department has developed guidance information to support First Aid Services achieve the regulatory requirements prescribed in the Non– Emergency Patient Transport and First Aid Services (First Aid Services) Regulations 2021. The information available for download explains how the First Aid Services Regulations apply to the different first aid service levels: basic, intermediate, and advanced. The guidance information provides the regulation reference and should be reviewed in conjunction with the First Aid Services Regulations.
Guidelines and schedules to support prospective approval in principle applications, licence applications, as well as licence renewals, transfers and variations are available under the related licence application tile.
Information and guidance
Licence class
First Aid Service Levels
docx 136.52 KB
First aid services - Licence scope
docx 138.48 KB
Clinical guidelines
First aid services - Developing clinical practice protocols
docx 159.06 KB
First Aid services Drugs and Poisons fact sheet
docx 141.79 KB
Practicing outside of scope of practice
docx 136.51 KB
Clinical governance and staff credentialing
First aid services - clinical governance
docx 141.38 KB
First aid services - clinical staff qualification and competency
docx 137.48 KB
First aid services - Guide to reporting a sentinel event
docx 138.54 KB
First aid services - Staff records and survey
docx 134.39 KB
First aid services - FAQ event risk assessment
docx 144.19 KB
Quality Assurance
First aid services - Infection Control
docx 138.72 KB
First aid services - Quality assurance plan
docx 141.31 KB
First aid services - complaints register
docx 134.59 KB
First aid services - Equipment and communication devices
docx 139.37 KB
First aid services - Patient care record
docx 136.32 KB
First aid services - Transport at an event
docx 134.5 KB
Other
First aid services - annual report
docx 136.14 KB
First aid services -Inspection process FAQ
docx 138.18 KB
First aid services - Working with Ambulance Victoria
docx 139.64 KB | Updated: 6 September 2023
Reviewed 06 September 2023
Health.vic
-
- Hospitals & health services
- Public hospitals in Victoria
-
- Rural health
- Improving Access to Primary Care in Rural and Remote Areas Initiative
- Rural x-ray services
- Rural health regions and locations
- Rural and regional medical director role
- Victorian Patient Transport Assistance Scheme
- Rural and isolated practice registered nurses
- Urgent care in regional and rural Victoria
-
- Private health service establishments
- Private hospitals
- Day procedure centres
- Mobile health services
- Fees for private health service establishments in Victoria
- Design resources for private health service establishments
- Professional standards in private health service establishments
- Legislation updates for private health service establishments
- Complaints about private health service establishments
- Cosmetic procedures
- Guideline for providers of liposuction
- Private hospital funding agreement
-
- Primary & community health
- Local Public Health Units
- Integrated care
-
- Maternal and Child Health Service
- Nursery Equipment Program
- Maternal and Child Health Service Framework
- Maternal and Child Health Service resources
- Child Development Information System
- Early parenting centres
- Maternal Child and Health Reporting, Funding and Data
- Baby bundle
- Sleep and settling
- Maternal and Child Health Workforce professional development
- Aboriginal Maternal and Child Health
-
- Public health
-
- Cemeteries and crematoria
- Cemetery trust member appointments
- Cemetery search
- Cemeteries and crematoria complaints
- Cremations
- Exhumations
- Governance and finance
- Cemetery grants
- Interments and memorials
- Land and development
- Legislation governing Victorian cemeteries and crematoria
- Cemeteries and crematoria publications
- Repatriations
- Rights of interment
-
- Medicines and Poisons Regulation
- Patient Schedule 8 treatment permits
- Schedule 8 MDMA and Schedule 8 psilocybine
- Schedule 9 permits for clinical trials
- Documents and forms to print or download
- Legislation and Approvals
- Frequently Asked Questions - Medicines and Poisons Regulation
- Health practitioners
- Licences and permits to possess (& possibly supply) scheduled substances
- Medicinal cannabis
- Pharmacotherapy (opioid replacement therapy)
- Recent updates
- SafeScript
-
- Environmental health
- Improving childhood asthma management in Melbourne's inner west
- Climate and weather, and public health
- Environmental health in the community
- Environmental health in the home
- Environmental health professionals
- Face masks for environmental hazards
- Human health risk assessments
- Lead and human health
- Per- and poly-fluoroalkyl substances (PFAS)
- Pesticide use and pest control
-
- Immunisation
- Respiratory syncytial virus (RSV) immunisation
- Seasonal influenza vaccine
- Immunisation schedule and vaccine eligibility criteria
- Ordering vaccine
- Immunisers in Victoria
- Immunisation provider information
- Cold chain management
- Adverse events following immunisation reporting
- Vaccine error management
- Vaccination for infants and children
- Vaccination for adolescents
- Vaccination program for adults
- Vaccination for special-risk groups
- Victorian coverage rates for Victoria
-
- Infectious diseases guidelines & advice
- Infection control guidelines
- Disease information and advice
- Advice to the cruise industry: reporting infections
- Notifiable infectious diseases, conditions and micro-organisms
- Notification procedures for infectious diseases
- Infectious diseases surveillance in Victoria
- Germicidal ultraviolet light
- Protecting patient privacy in Victoria
-
- Tobacco reforms
- Tobacco reform legislation and regulations
- Quitting smoking and vaping
- Tobacco and e-cigarette retailers
- Making a report or complaint
- Resources and factsheets
-
- Mental health
-
- About Victoria's mental health services
- Area-based services
- Statewide and specialist mental health services
- Mental Health and Wellbeing Locals
- Mental Health Community Support Services
- Support and intervention services
- Language services - when to use them
- Access to mental health services across areas
- Transport for people in mental health services
-
- Alcohol & drugs
-
- Alcohol and other drug treatment services
- Overview of Victoria's alcohol and drug treatment system
- Pathways into alcohol and other drugs treatment
- Community-based AOD treatment services in Victoria
- Drug rehabilitation plan
- Hospital-based services
- Forensic services
- Pharmacotherapy treatment
- Services for Aboriginal people
- Services for young people
- Statewide and specialist services
- Compulsory treatment
- Family and peer support
-
- Alcohol and other drug service standards and guidelines
- Alcohol and other drug client charter and resources
- Alcohol and other drug treatment principles
- Service quality and accreditation
- Alcohol and other drug program guidelines
- Maintenance pharmacotherapy
- Specialist Family Violence Advisor capacity building program in mental health and alcohol and other drug services - Victoria
-
- Drug alerts
- 25C-NBOMe and 4-FA sold as '2C-B'
- Novel stimulants sold as MDMA, cocaine or speed
- Protonitazene sold as ketamine
- High potency benzodiazepine tablets
- MDMA adulterated with PMMA
- 25B-NBOH sold as powdered 'LSD'
- Green 'UPS' pills containing N-ethylpentylone (no MDMA)
- N-ethylpentylone in cocaine
-
- Ageing & aged care
- My Aged Care assessment services
-
- Dementia-friendly environments
- Designing for people with dementia
- Maintaining personal identity
- Personal enjoyment
- Interior design
- Dining areas, kitchens and eating
- Bedrooms and privacy
- Bathrooms
- Gardens and outdoor spaces
- Assistive technology
- Staff education and support
- Strategies, checklists and tools
- References
-
- About us
- Our Strategic Plan 2023-27 (2024 update)
-
- Our organisation
- Our secretary
- Leadership charter
- Our department
- Our vision and values
- Gifts, benefits and hospitality policy
- Our ministers
-
- Health workforce
- Working in health
- Information sharing and MARAM
- Victorian Public Healthcare Awards
- Aboriginal healthcare workers
- Allied health workforce
- Education and training
- Enterprise agreements
- Worker health and wellbeing
- Our campaigns