Information about applying for, varying, or renewing a Non-Emergency Patient Transport (NEPT) licence, including updated application forms, checklists, and guidelines are currently being developed to reflect the new regulations. Please contact the Regulated Services team at NEPTFirstAidRegulation@health.vic.gov.au in the meantime
Non-emergency patient transport (NEPT) services must be issued with a licence in accordance with the Non-Emergency Patient Transport and First Aid Services Act 2003 (the Act) before they can commence transporting patients
Prior to submitting an application for a NEPT licence applicants are encouraged to make themselves familiar with Non-Emergency Patient Transport Regulations 2026 and supporting information including the NEPT clinical practice protocols (CPPs).
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