Department of Health

Key messages

  • The cost of ambulance transport is not covered by Medicare.
  • There are a number of ways patients can insure against the costs of ambulance transport.

The cost of ambulance transport is not covered by Medicare. There are a number of ways patients can insure against the costs of ambulance transport.

Ambulance Victoria membership

Ambulance Victoria provides information on ambulance membershipExternal Link .

Private health funds

Private health insurance policies differ in their coverage of emergency ambulance and non-emergency patient transport. Patients need to check with their insurance fund for the type of cover most suited to them.

Concession benefits

Eligible Victorians holding a valid Pensioner Concession or Health Care Card currently receive free clinically necessary transport. This may not apply when being transported from a private healthcare facility.

Patients can find frequently asked questions and answers on concession benefits at Ambulance VictoriaExternal Link .

Reviewed 26 February 2025

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