Department of Health

Reynard Health chlorhexidine and alcohol products recall

The latest update on the Critical Recall, the affected products and how to access alternatives.

A Critical Quarantine update was issued by the Therapeutic Goods Administration (TGA) on 26 March 2025 affecting Reynard Health Supply products. This notice was to advise of potential bacterial (Achromobacter) contamination affecting certain batches of the Reynard Health products listed below.

Contaminated products may result in serious infections, which may be life-threatening for patients with compromised immune systems.

Background

Quarantined products include antiseptic wipes, swabs and prep pads used to clean skin prior to a procedure or device application, and to disinfect wounds prior to the application of dressings.

Products containing povidone-iodine are generally reserved for procedures where chlorhexidine is not appropriate/contraindicated such as those with chlorhexidine allergy.

Latest updates

Further update - 28 March

This is a rapidly evolving situation, and the Therapeutic Goods Administration (TGA) has advised that following further analysis of the current situation that products containing 70% alcohol have not been implicated in any of the reported cases of the Achromobacter infection.

The following products containing alcohol have been released from quarantine and are safe to use:

ARTG numberProduct codeProduct name
309541RHS41770% Isopropyl Alcohol Prep Pads 6 cm x 6 cm
RHS451G70% Isopropyl Alcohol Prep Pads 6 cm x 3 cm
RHS438Premium 70% Isopropyl Alcohol Prep Pads 4.5 cm x 8.5 cm
309237RHS4012% Chlorhexidine & 70% Alcohol Prep Pads 6 cm x 6 cm
RHS4082% Chlorhexidine & 70% Alcohol Regular Cotton Swabsticks
RHS408EP2% Chlorhexidine & 70% Alcohol Easy Peel Cotton Swabsticks
RHS408T2% Chlorhexidine & 70% Alcohol Cotton Swabsticks Triple Pack
RHS408TR2% Chlorhexidine & Alcohol Tinted Swabsticks
RHS4222% Chlorhexidine & 70% Alcohol Prep Pads 20 cm x 16 cm
RHS422EP2% Chlorhexidine & 70% Alcohol Easy Peel Prep Pads 20 cm x 16 cm
RHS437Premium 2% Chlorhexidine & 70% Alcohol Prep Pads 4.5 cm x 8.5 cm
RHS4612% Chlorhexidine & 70% Alcohol Prep Pads 6 cm x 3 cm
RHS4700.5% Chlorhexidine & 70% Alcohol Regular Foam Swabsticks
RHS470TR0.5% Chlorhexidine & 70% Alcohol Tinted Foam Swabsticks
RHS4710.5% Chlorhexidine & 70% Alcohol Large Tinted Foam Swabsticks
RHS4722% Chlorhexidine & 70% Alcohol Large Tinted Foam Swabsticks
RHS4732% Chlorhexidine & 70% Alcohol Regular Foam Swabsticks
RHS4742% Chlorhexidine & 70% Alcohol Large Foam Swabsticks

Health services must continue to adhere to the TGA Class I recall of three antiseptic products from Reynard Health Supplies (TAG reference: RC-2025-RN-00160-1).

The following products should not be used:

ARTG numberProduct codeProduct name
309237RHS4770.5% Chlorhexidine Foam Swabstick
RHS4780.5% Chlorhexidine Lge Foam Swabstick
RHS47905% Chlorhexidine Prep Pads 6cm x 6cm


There will be a disruption in supply of Reynard's products over the next 12 weeks. HealthShare Victoria has secured alternative stock to provide to Victorian Public Health Services during this period of disrupted supply.

HealthShare Victoria will coordinate this supply to health services. The situation will continue to be monitored during this time.

This is a rapidly evolving situation and Safer Care Victoria alongside the Department of Health will continue to provide critical updates as they are available. In addition, these updates will also be available on this webpage.

Therapeutic Goods Administration update

  • The TGA is working to further risk assess the quarantines products. Victoria is sourcing supply of alternative products to minimise the impact of this quarantine. Please do not destroy affected products.

    Health services must continue to adhere to the TGA Class I recall of three antiseptic products from Reynard Health Supplies (TAG reference: RC-2025-RN-00160-1).

    The following products should not be used:

    ARTG numberProduct codeProduct name
    309237RHS4770.5% Chlorhexidine Foam Swabstick
    RHS4780.5% Chlorhexidine Lge Foam Swabstick
    RHS47905% Chlorhexidine Prep Pads 6cm x 6cm


    A Victorian Response Group has been formed to address and understand potential impacts on clinical care delivery. The group includes representatives from the Department of Health, Safer Care Victoria, HealthShare Victoria, and clinicians.

    HealthShare Victoria are working on purchasing alternative products for the state and centralising store of these products.

    Interim solutions

    1. Use alternative products where possible. Products from alternative suppliers containing the following active ingredients are suitable substitutes:
      1. 2% Chlorhexidine
      2. 70% Alcohol
      3. 70% Alcohol & 0.5% Chlorhexidine
      4. 70% Alcohol & 2% Chlorhexidine
      5. Isopropyl alcohol
      6. Povidone-iodine plus/minus alcohol
    2. Health services should undertake a risk-based assessment and are encouraged to consult with their local infectious disease specialists for further advice.
    3. Where suitable alternatives are not available, consideration can be given where there is minimal risk to use the following products:
    ARTG numberProduct codeProduct name
    309541RHS41770% Isopropyl Alcohol Prep Pads 6 cm x 6 cm
    RHS451G70% Isopropyl Alcohol Prep Pads 6 cm x 3 cm
    RHS438Premium 70% Isopropyl Alcohol Prep Pads 4.5 cm x 8.5 cm
    309237RHS4012% Chlorhexidine & 70% Alcohol Prep Pads 6 cm x 6 cm
    RHS4082% Chlorhexidine & 70% Alcohol Regular Cotton Swabsticks
    RHS408EP2% Chlorhexidine & 70% Alcohol Easy Peel Cotton Swabsticks
    RHS408T2% Chlorhexidine & 70% Alcohol Cotton Swabsticks Triple Pack
    RHS408TR2% Chlorhexidine & Alcohol Tinted Swabsticks
    RHS4222% Chlorhexidine & 70% Alcohol Prep Pads 20 cm x 16 cm
    RHS422EP2% Chlorhexidine & 70% Alcohol Easy Peel Prep Pads 20 cm x 16 cm
    RHS437Premium 2% Chlorhexidine & 70% Alcohol Prep Pads 4.5 cm x 8.5 cm
    RHS4612% Chlorhexidine & 70% Alcohol Prep Pads 6 cm x 3 cm
    RHS4700.5% Chlorhexidine & 70% Alcohol Regular Foam Swabsticks
    RHS470TR0.5% Chlorhexidine & 70% Alcohol Tinted Foam Swabsticks
    RHS4710.5% Chlorhexidine & 70% Alcohol Large Tinted Foam Swabsticks
    RHS4722% Chlorhexidine & 70% Alcohol Large Tinted Foam Swabsticks
    RHS4732% Chlorhexidine & 70% Alcohol Regular Foam Swabsticks
    RHS4742% Chlorhexidine & 70% Alcohol Large Foam Swabsticks

    Considerations

    • If alternative products are available but in limited supply, consider prioritising their use according to patient risk stratification (e.g. avoid using affected products with vulnerable/immunocompromised patients, including those with cancer, cystic fibrosis, organ transplantation, and renal disease requiring dialysis).
    • Use bottled chlorhexidine and/or alcohol where appropriate. If using bottled chlorhexidine, please follow local processes on use and storage.
    • When using these products, remain vigilant in allowing the solution to fully dry on the skin or device (cannula/ IV hub/vial etc) before injection/cannulation.
    • For patients with chlorhexidine allergy/sensitivity, carefully check alternative product labelling to exclude the presence of chlorhexidine.

    Next steps

    This is a rapidly evolving situation and Safer Care Victoria alongside the Department of Health will continue to provide critical updates as they are available. In addition, these updates will also be available on this webpage.

  • Overview

    A Critical Quarantine update was issued by the Therapeutic Goods Administration (TGA) on 26 March 2025 affecting Reynard Health Supply products. This notice was to advise of potential bacterial (Achromobacter) contamination affecting certain batches of the Reynard Health products listed below.

    Contaminated products may result in serious infections, which may be life-threatening for patients with compromised immune systems.

    Background

    Quarantined products include antiseptic wipes, swabs and prep pads used to clean skin prior to a procedure or device application, and to disinfect wounds prior to the application of dressings.

    Products containing povidone-iodine are generally reserved for procedures where chlorhexidine is not appropriate/contraindicated such as those with chlorhexidine allergy.

    Actions

    A Victorian Response Group has been formed to address this issue and understand potential impacts on clinical care delivery. The group includes representatives from the Department of Health, Safer Care Victoria, HealthShare Victoria, and clinicians.

    HealthShare Victoria are working on purchasing alternative products for the state and centralising store of these products. HealthShare Victoria is contacting health services individually to assess stock levels and projected requirements.

    Representatives from Victoria are meeting with the TGA alongside other jurisdictions today. You will be provided with a further update via email. These updates will also be available on this webpage and will include alternative products, associated timelines and actions health services are advised to take.

    This is a rapidly evolving situation and Safer Care Victoria alongside the Department of Health will continue to provide critical updates.

    Impacted products

    ItemProduct Description
    RHS475Reynard Swabstick 2% Chlorhexidine
    RHS421Reynard Prep Pads 2% Chlorhexidine 4.5cm x 8.5cm
    RHS417Reynard Swabstick 70% Alcohol 6cm x 6cm
    RHS438Reynard Prep Pads 70% Alcohol 4.5cm x 8.5cm
    RHS451GReynard Prep Pads 70% Alcohol 6cm x 6cm
    RHS471Reynard Swabstick Large 70% alcohol & 0.5% Chlorhexidine
    RHS408Reynard Swabsticks 70% alcohol & 2% Chlorhexidine
    RHS408EPReynard Swabsticks Easy Peel Sachet 70% alcohol & 2% Chlorhexidine
    RHS408TReynard Swabsticks Triple Pack 70% alcohol & 2% Chlorhexidine
    RHS408TRReynard Swabsticks Tinted 70% alcohol & 2% Chlorhexidine
    RHS461Reynard Swabstick Small 70% alcohol & 2% Chlorhexidine 6cm x 3cm
    RHS470Reynard Swabsticks 70% alcohol & 2% Chlorhexidine
    RHS470TRReynard Swabstick Tinted 70% alcohol & 2% Chlorhexidine
    RHS472Reynard Swabstick Large 70% alcohol & 2% Chlorhexidine
    RHS473Reynard Swabstick 70% alcohol & 2% Chlorhexidine
    RHS474Reynard Swabstick Large 70% alcohol & 2% Chlorhexidine
    RHS401Reynard Prep Pads Medium 70% alcohol & 2% Chlorhexidine 6cm x 6cm
    RHS422Reynard Prep Pads Large 70% alcohol & 2% Chlorhexidine 20cm x 16cm
    RHS422EPReynard Prep Pads Large 70% alcohol & 2% Chlorhexidine
    RHS437Reynard Prep Pads Premium 70% alcohol & 2% Chlorhexidine 4.5cm x 8.5cm
    RHS457Reynard Adhesive Removal Wipes 6cm x 6 cm

Reviewed 28 March 2025

Health.vic

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