Victoria's palliative and end of life care framework

Shaped by the voices of the community and sector, the new 2026–36 Framework provides a blueprint for Victoria’s palliative care system for the next 10 years.

Key messages

  • The Framework sets a clear direction for palliative care in Victoria, with the priority directions and actions designed to be embedded into service planning, policies and practice.
  • The Framework supports earlier engagement with care and more conversations about end of life and forward planning.
  • It recognises the need for more flexible care models aligned to individual needs and that enable more people to receive care at home and in their communities.
  • The Framework helps the system to respond to growing demand as the population ages and changing household structures mean fewer family and other supports are available to provide care.
  • The Framework explains how different services should work together to support better coordination, appropriate referrals and more consistent care for patients.
  • High-quality and compassionate palliative care is essential to supporting dignity and choice for all Victorians at and approaching the end of life.

Developing Victoria’s new Framework

The Victorian Government launched Victoria’s Palliative and End-of-life Care Framework 2026–36 on 15 May 2026.

The Framework was developed under the guidance of Associate Professor Mark Boughey, as the Chief Palliative Care Adviser.

The Framework’s vision and goals represent the Victorian community’s aspiration and the outcomes they want to see from the palliative care system. These have been developed in consultation with consumers and the sector and informed by expert input, best practice evidence and people’s lived experience of the service system.

Our vision

Victorians can access high-quality palliative and end-of-life care that meets the unique needs of each person and their carers and family. Care is provided through an integrated, responsive and inclusive service system.

Goals

  1. Care is responsive to people’s assessed needs and supports individual values, preferences and wellbeing.
  2. People are cared for and, where possible, can die in their place of choice.
  3. Carers and families are supported and valued as vital partners in each person’s care journey.
  4. Care is responsive to the needs of diverse communities and supports self-determination for First Peoples.
  5. People experience high-quality and coordinated care at the right time.
  6. People’s care is integrated across providers and workforces, with a focus on interdisciplinary approaches.

Core principles

  • Equity, responsiveness and choice
  • Safe, high-quality, person-centred care

Five priority directions

Priority directionIntentActions
1. Provide more care at homeVictoria is reshaping its care system so home comes first when that is a person’s wish
  • Renew the Palliative Care Service Capability Framework to clearly outline the expectations and roles of different services.
  • Embed best practice discharge planning, so people return home from hospital with the right supports in place.
  • Consider best practice palliative care in-reach models for aged care and disability settings.*
2. Support people’s holistic needs and those of carers, families, and loved onesA focus on wellbeing and what is most important to people approaching the end of life
  • Support people to make informed choices with clear, consistent information about palliative care and navigation support.*
  • Address health service policies that might be a barrier to cultural practices around death and dying.
  • Increase awareness of service and workforce obligations under the Medical Treatment Planning and Decisions Act 2016.
3. Improve system interfaces and care pathwaysPeople experience well-coordinated care and can navigate the system more easily
  • Implement more consistent statewide referral, admission, triage, transition and discharge criteria.
  • Explore opportunities to strengthen the navigation and coordination role of the Victorian Palliative Care Advice Service and community-based palliative care services.*
  • Revisit the planning and service improvement role of Palliative Care Consortia in the context of Local Health Service Networks.
4. Build a capable and interconnected workforceCoordinated palliative care delivered by a confident, interdisciplinary workforce
  • Increase use of 'Care Plan For the Dying Person – Victoria' to support consistent best practice.
  • Collect better data on workforce skills, training, and distribution to inform planning.
  • Encourage the uptake of palliative care training and skill development pathways by the broader health workforce.*
5. Enhance innovation, digital capability, and use of dataBetter using technology to deliver best practice care, everywhere
  • Undertake a palliative care data enhancement project.
  • Develop a new palliative care data governance framework to support systematic sharing and monitoring of data.
  • Services should increase the use of telehealth and other digital tools.*

* Subject to future funding decisions of government.

What success looks like

  • Positive experiences of care and benchmarked patient outcomes.
  • More palliative care and more care at home in the last 100 days of life.
  • Equitable access, inclusive and culturally responsive care.
  • Peoples’ care choices are known and wishes are respected.
  • Carers are supported and people have the information they need.
  • A capable interdisciplinary workforce, ensuring consistent needs assessment.

The Framework

Victorian Palliative and End-of-life Care Framework 2026–36
PDF 1.55 MB
Updated 13 May 2026
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Additional framework resources will be released in due course.

Refresh of the Palliative care service capability framework

A key next step for the Department of Health is to refresh the Palliative Care Service Capability Framework with planning already underway.

This will ensure that Victoria’s palliative and end-of-life care policies and service models continue to drive accessible and high-quality care to help ensure that Victorians can live as fully and comfortably as possible with their life-limiting or terminal illness.

If you would like to know more about the capability framework refresh, please contact us by emailing pallcare@health.vic.gov.au.

Palliative care service capability framework
PDF 80.33 KB
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Palliative care service capability framework
Word 58.59 KB
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Updated