Occupational violence and aggression

Everyone has the right to feel safe at work. The Department of Health and Human Services (department) is taking action to address occupational violence and aggression in Victorian health services. The department is committed to ensuring the safety of staff and patients in our health services and is implementing a number of initiatives to address this complex and multifaceted issue.

Reducing occupational violence and aggression in Victorian health services

Reducing occupational violence in Victorian hospitals outlines the department's strategic objectives to prevent and reduce occupational violence and aggression in Victorian healthcare services.

Occupational violence and aggression - resources

A range of resources is available to help Victorian health services to address occupational violence and aggression.

Code Grey and Code Black

Consistent implementation of Code Grey responses is vital to prevent and respond to occupational violence and aggression in Victorian public healthcare services.

Addressing occupational violence and aggression in healthcare

Information and resources on preventing and managing occupational violence and aggression.

Occupational violence and aggression - post-incident response

Post-incident response aims to reduce or prevent negative consequences of occupational violence and aggression. The department provides resources to assist health services to deliver effective post incident responses.

Occupational violence and aggression - incident reporting

To assist in addressing the significant under reporting of occupational violence and aggression incidents, the department is developing a simplified reporting system.

Occupational violence and aggression - security

The department is helping health services to develop a more consistent and coordinated approach to their security arrangements with guidance on best practice security models.

Occupational violence and aggression - health facility design

Environmental design is a key consideration in addressing occupational violence and aggression in Victorian health services.

Previous reports on occupational violence and aggression

A number of reports outline previous findings and strategies relating to occupational violence and aggression.

Reviewed 10 April 2024

Health.vic

Contact details

Worker Wellbeing Department of Health

50 Lonsdale Street, Melbourne, VIC 3000

whwb@health.vic.gov.au