Key messages
- The Department of Health has developed a series of information sheets for consumers and providers of residential aged care services about common care issues.
- Residents, families and carers need quality health information to better participate in decision making about care issues.
Resident information sheets
A series of information sheets have been developed for residents, families and carers on a range of common care issues. There are currently 18 information sheets available in an easy to understand format, with further sheets in development.
The information sheets are designed to help consumers discuss care issues and work together with staff and providers of residential aged care services. This work recognises residents, families and carers as important and valued members of the care team.
Residential aged care services can assist consumers by making the information sheets freely available. Access to this information can help residents, families and carers to better recognise and report care issues to staff, so residents stay as healthy as possible and avoid unnecessary admission to hospital.
These documents are now available in English as well as other than English. Links to the English and multilingual resources can be accessed further below. To download information click on the selected language, this will take you directly to the resource. The information in brackets gives the format and size if known. Note that some pdf documents can be quite large and may take several minutes to download.
Improving health literacy in residential aged care
Older people using aged care services should be involved in decision making about their healthcare and treatment. There is growing recognition and evidence that people have better health outcomes when they receive quality information and are actively involved in decisions.
Access to good health information helps involve residents, families and carers in decisions about their care to support person centred care and quality of life for individuals.
The resident information sheets have been designed to improve health literacy in residential aged care services. They were developed in consultation with public sector services, consumers and representatives, a range of health and aged care experts and academics, and relevant peak bodies in Victoria.
Resident information sheets
Translated information sheets available on Health Translations Directory
Note: Translated information sheets are currently under review. Please contact acqiu@health.vic.gov.au for further information.
- Changed behaviour - anger and aggression
- Changed behaviour - loss of inhibition
- Changed behaviour - noisy
- Changed behaviour - wandering
- Constipation
- Dehydration
- Dilirium
- Depression
- Falls
- Medicines
- Physical restraint
- Pressure injuries
- Skin care
- Skin tears
- Sleep
- Swallowing
- Teeth and mouth care
- Unplanned weight loss
Reviewed 17 October 2024
Health.vic
-
- Hospitals & health services
- Public hospitals in Victoria
-
- Rural health
- Improving Access to Primary Care in Rural and Remote Areas Initiative
- Rural x-ray services
- Rural health regions and locations
- Rural and regional medical director role
- Victorian Patient Transport Assistance Scheme
- Rural and isolated practice registered nurses
- Urgent care in regional and rural Victoria
-
- Private health service establishments
- Private hospitals
- Day procedure centres
- Mobile health services
- Fees for private health service establishments in Victoria
- Design resources for private health service establishments
- Professional standards in private health service establishments
- Legislation updates for private health service establishments
- Complaints about private health service establishments
- Cosmetic procedures
- Guideline for providers of liposuction
- Private hospital funding agreement
-
- Primary & community health
- Local Public Health Units
- Integrated care
-
- Maternal and Child Health Service
- Nursery Equipment Program
- Maternal and Child Health Service Framework
- Maternal and Child Health Service resources
- Child Development Information System
- Early parenting centres
- Maternal Child and Health Reporting, Funding and Data
- Baby bundle
- Sleep and settling
- Maternal and Child Health Workforce professional development
- Aboriginal Maternal and Child Health
-
- Public health
-
- Cemeteries and crematoria
- Cemetery trust member appointments
- Cemetery search
- Cemeteries and crematoria complaints
- Cremations
- Exhumations
- Governance and finance
- Cemetery grants
- Interments and memorials
- Land and development
- Legislation governing Victorian cemeteries and crematoria
- Cemeteries and crematoria publications
- Repatriations
- Rights of interment
-
- Medicines and Poisons Regulation
- Patient Schedule 8 treatment permits
- Schedule 8 MDMA and Schedule 8 psilocybine
- Schedule 9 permits for clinical trials
- Documents and forms to print or download
- Legislation and Approvals
- Frequently Asked Questions - Medicines and Poisons Regulation
- Health practitioners
- Licences and permits to possess (& possibly supply) scheduled substances
- Medicinal cannabis
- Pharmacotherapy (opioid replacement therapy)
- Recent updates
- SafeScript
-
- Environmental health
- Improving childhood asthma management in Melbourne's inner west
- Climate and weather, and public health
- Environmental health in the community
- Environmental health in the home
- Environmental health professionals
- Face masks for environmental hazards
- Human health risk assessments
- Lead and human health
- Per- and poly-fluoroalkyl substances (PFAS)
- Pesticide use and pest control
-
- Immunisation
- Respiratory syncytial virus (RSV) immunisation
- Seasonal influenza vaccine
- Immunisation schedule and vaccine eligibility criteria
- Ordering vaccine
- Immunisers in Victoria
- Immunisation provider information
- Cold chain management
- Adverse events following immunisation reporting
- Vaccine error management
- Vaccination for infants and children
- Vaccination for adolescents
- Vaccination program for adults
- Vaccination for special-risk groups
- Victorian coverage rates for Victoria
-
- Infectious diseases guidelines & advice
- Infection control guidelines
- Disease information and advice
- Advice to the cruise industry: reporting infections
- Notifiable infectious diseases, conditions and micro-organisms
- Notification procedures for infectious diseases
- Infectious diseases surveillance in Victoria
- Germicidal ultraviolet light
- Protecting patient privacy in Victoria
-
- Tobacco reforms
- Tobacco reform legislation and regulations
- Quitting smoking and vaping
- Tobacco and e-cigarette retailers
- Making a report or complaint
- Resources and factsheets
-
- Mental health
-
- About Victoria's mental health services
- Area-based services
- Statewide and specialist mental health services
- Mental Health and Wellbeing Locals
- Mental Health Community Support Services
- Support and intervention services
- Language services - when to use them
- Access to mental health services across areas
- Transport for people in mental health services
-
- Alcohol & drugs
-
- Alcohol and other drug treatment services
- Overview of Victoria's alcohol and drug treatment system
- Pathways into alcohol and other drugs treatment
- Community-based AOD treatment services in Victoria
- Drug rehabilitation plan
- Hospital-based services
- Forensic services
- Pharmacotherapy treatment
- Services for Aboriginal people
- Services for young people
- Statewide and specialist services
- Compulsory treatment
- Family and peer support
-
- Alcohol and other drug service standards and guidelines
- Alcohol and other drug client charter and resources
- Alcohol and other drug treatment principles
- Service quality and accreditation
- Alcohol and other drug program guidelines
- Maintenance pharmacotherapy
- Specialist Family Violence Advisor capacity building program in mental health and alcohol and other drug services - Victoria
-
- Drug alerts
- 25C-NBOMe and 4-FA sold as '2C-B'
- Novel stimulants sold as MDMA, cocaine or speed
- Protonitazene sold as ketamine
- High potency benzodiazepine tablets
- MDMA adulterated with PMMA
- 25B-NBOH sold as powdered 'LSD'
- Green 'UPS' pills containing N-ethylpentylone (no MDMA)
- N-ethylpentylone in cocaine
-
- Ageing & aged care
- My Aged Care assessment services
-
- Dementia-friendly environments
- Designing for people with dementia
- Maintaining personal identity
- Personal enjoyment
- Interior design
- Dining areas, kitchens and eating
- Bedrooms and privacy
- Bathrooms
- Gardens and outdoor spaces
- Assistive technology
- Staff education and support
- Strategies, checklists and tools
- References
-
- About us
- Our Strategic Plan 2023-27 (2024 update)
-
- Our organisation
- Our secretary
- Leadership charter
- Our department
- Our vision and values
- Gifts, benefits and hospitality policy
- Our ministers
-
- Health workforce
- Working in health
- Information sharing and MARAM
- Victorian Public Healthcare Awards
- Aboriginal healthcare workers
- Allied health workforce
- Education and training
- Enterprise agreements
- Worker health and wellbeing
- Our campaigns