Department of Health

Diversity

Victoria’s public mental health services must provide the same level of access to services and the same quality of services to all Victorians regardless of their backgrounds or identities.

This includes Aboriginal communities, multicultural communities, faith-based communities, LGBTIQA+ communities, people with disabilities.

These groups often face greater barriers to accessing safe and culturally responsive services. They may also have greater exposure to the factors that contribute to poorer mental health.

The principles of the new Mental Health and Wellbeing Act and other initiatives will help to ensure diverse communities have timely and culturally appropriate access to mental health support.

Cultural diversity – awareness and inclusion tips

People from vulnerable and culturally diverse groups experience access barriers to public mental health services.

Culturally competent mental health care

Cultural competence relates to the attitudes, skills and behaviours of staff.

Refugees and asylum seekers

Refugees and asylum seekers are at greater risk of developing mental illness than many other people.

Women and mental health services

Public mental health services have a responsibility to meet women’s particular needs.
Practice and service quality

Gender sensitivity and safety

Guidelines to help staff deliver services that respect the needs of people in relation to their gender and sexual identity.

Reviewed 21 March 2024

Health.vic

More information

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