Department of Health

What the Royal Commission said

The Royal Commission called for a new Mental Health and Wellbeing Outcomes Framework to ensure the mental health and wellbeing system worked together to improve mental health and wellbeing outcomes for Victorians.

The Royal Commission said the Framework should:

  • enable the Victorian Government to track the progress of the system and make decisions.
  • inform investment decisions and assess the benefits of early intervention.
  • be used to publicly report on progress at a service, system and population level, every year.

The Royal Commission also recommended measuring performance alongside outcomes (Recommendation 49).

What are the opportunities

Outcomes are clear and concrete statements about the difference we want to make for Victorians.

Outcomes set direction and focus efforts where they can have the greatest impact, allowing for meaningful measurement of the difference made. The Framework articulates the ambitions the Royal Commission holds for Victoria’s mental health and wellbeing system and ensures that achieving impact is at the forefront of service delivery and system reforms.

An outcomes approach is central to driving long term and impactful reform and accountability.

The Royal Commission set clear expectations for a long-term outcomes approach that:

  • captures what matters most to people
  • applies to government, service providers and the broader system
  • will help transform the mental health and wellbeing system.

What are we doing

We created Mental Health and Wellbeing Outcomes and Performance Framework for Victoria.

This Framework combines Recommendation 1 with Recommendation 49, which called for greater performance monitoring. The result is a strategy that directly drives improvement in service delivery.

The Framework was developed in partnership with people with lived and living experience as consumers, carers, families, and supporters, and consultation with diverse communities across Victoria, mental health workforces, service providers, allied health and other key perspectives.

The new Framework includes:

  • a collective vision for a mental health and wellbeing system that works together to support Victorians
  • four cross-cutting domains outlining the aspiration for each broad element of the mental health and wellbeing system
  • meaningful outcomes that specify aspirations for mental health and wellbeing across Victoria and the Victorian mental health and wellbeing system
  • indicators and measures that paint a clear picture of the long and sustainable path to better mental health and wellbeing for Victorians

Reviewed 11 December 2024

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