In recognition of the valuable contribution of volunteers in Victorian emergency departments, the Department of Health & Human Services funded the Australian Red Cross to develop the Volunteers in Victorian Emergency Departments (VED) program manual. The manual helps Victorian hospitals to implement, administer and deliver a volunteer program in their emergency department..
The manual, released in August 2010, provides a comprehensive framework for operating an emergency department volunteer program.
Volunteers in EDs
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Volunteers in Victorian Emergency Departments (VED) program manual (2010)
Volunteers in Victorian Emergency Departments (VED) program manual and attachments
- Volunteers in Victorian Emergency Departments (VED) policy document
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Introduction session checklist
Interview stage checklist
Training session checklist
Record of counselling pro forma
Volunteer learning and development evaluation form
Volunteer probation feedback form
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Successful application letter
Unsuccessful application letter
Volunteer dismissal notice
Written warning pro forma
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Introduction session presentation
Training session presentation
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Volunteer liaison officer position description
Volunteer position description
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VED program implementation flowchart
VED program implementation costs and labour requirements for a low-volume ED
VED program maintenance costs and labour requirements for a low-volume ED
VED program implementation costs and labour requirements for a medium-volume ED
VED program maintenance costs and labour requirements for a medium-volume ED
VED program implementation costs and labour requirements for a high-volume ED
VED program maintenance costs and labour requirements for a high-volume ED
- Working with differences survey
Reviewed 05 October 2015
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