The department actively supports public health services to provide safe, high-quality care to older people living in public sector residential aged care services (PSRACS).
Positive resident experiences, health and wellbeing is promoted through care that is person-centred, safe, effective and integrated.
The department’s approach to safety and quality in PSRACS is driven through applied research, resource development and partnerships with the sector.
The outcomes of the PSRACS safety and quality program are available for use by the broader residential aged care sector.
Workforce training and development resources are currently under review.
Reviewed 31 October 2023
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More information
- Australian Aged Care Quality and Safety Commission The website of the Quality Agency including a section on support for providers.
- Aged Care Quality and Compliance Australian Government website with resources and guidelines including for compulsory reporting and police certificates.
- Quality in aged care
- Australian Commission on Safety and Quality in Health Care Information on national accreditation and standards for residential aged care providers.
Contact details
For information and support about quality and safety in Victoria's residential aged care services
Residential aged care quality improvement Ageing and Aged Care Branch, Department of Health & Human Services