Occupational violence and aggression

Training principles

The Department of Health's Guide for violence and aggression training in Victorian health services provides training principles based on a tiered approach for different staff groups. These best-practice training principles will support consistency in training across the state.

The guide was developed using literature reviews of standards for developing occupational violence and aggression training in emergency and mental health.

Guide for violence and aggression training in Victorian health services

docx 65.82 KB

Training evaluation framework

The department has developed an evaluation framework (Evaluating occupational violence and aggression training: framework for health services) to help health services assess the effectiveness of their training, and whether it meets the department's training principles.

Evaluating occupational violence and aggression training: framework for health services

docx 87.31 KB